Returns

Money Back Guarantee - Refund Policy
All items except otherwise mentioned, may be returned within 15 days from the invoice date for a refund, excluding return shipping charges. All items must be in original manufacturer condition. Items and packaging, boxes, manuals, etc must be in new/unopened condition. Items can be returned for exchange or store credit within this period. A 20% restocking fee will apply to all refunds. Refunds are issued back to the original source of the purchase.

All returns are at Browns Point Marine Service's discretion.

Restocking Fee
A 20% restocking fee will be applied to all returns for a refund. Shipping charges are non-refundable. No returns after 15 days.

Security
Security is our number one priority. All on-line transactions are sent through our secure server. Once the information is received through the internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.

Processing Time
Browns Point Marine Service will try to process orders same-day, whenever possible. Otherwise, you can expect your order to be processed within approximately two to four business days, provided the items are in stock and there are no problems with the payment verification. Browns Point Marine Service does not guarantee same day shipping. Orders will not be processed on weekends and holidays.

Back Orders
Any items that are unavailable will be placed on back order, and the remainder of your order will be held. Once we receive the backordered item(s), we will ship your order as soon as possible. If you'd like a faster shipping method, contact us, and the price of your shipping will adjust accordingly.

Special Orders
We will gladly special order any product for you on a special order basis. Special Orders must be pre-paid and cannot be cancelled at anytime for any reason. Browns Point Marine Service will issue a refund only if the merchandise has not shipped from the manufacturer and 30 calendar days have passed.

Order Status
Browns Point Marine Service will do everything possible to keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You can also check your order status by signing into your account.

Privacy
Browns Point Marine Service respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for processing purposes only. The only e-mail you will receive from Browns Point Marine Service are updates to any recent orders. See our Privacy Statement.

Change Orders
You may request a change to your order, provided your order has not already been charged. Please call during business hour to change your order. Please always have your order number ready. Please never request a change order via Email as we may not receive it in time.

Cancel Order
You may request a cancellation of your order, provided your order has not already been processed and shipped. Please call during our business hours to cancel your order. If your account has already been charged, you will receive a credit back to your account minus a 10% restocking fee. Please never request a cancel order via Email as we may not receive it in time.

Wholesale Discounts
We do offer wholesale discounts to the marine trade. In addition, Browns Point Marine Service tries to offer the best possible price for you, and offers these great discounts to all of our customers through our web site. Anytime we receive any specials or promotions, we will immediately post them on our web site for you, the customer, to take advantage of. If you are a company seeking wholesale pricing please contact us for instructions before placing any orders.

Product Listings and Descriptions
Browns Point Marine Service product descriptions are not designed or intended to replace your personal product knowledge, experience and research. Suzuki Marine may change part numbers, we reserve the right to update or change the part number you ordered.

Browns Point Marine Service strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, Browns Point Marine Service at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on Browns Point Marine Service are intended only to provide visitors with assistance finding additional information and professional opinion.

1. Browns Point Marine Service SATISFACTION GUARANTEE - Browns Point Marine Service offers our customers a 10-day satisfaction replacement or refund guarantee on all purchases (with applicable restocking fee).

However, to take advantage of Browns Point Marine Service's return guarantee policy, Customer agrees to comply with Browns Point Marine Service's Product Return Procedure as below. Any breach of Browns Point Marine Service's Return Policy Procedure will result in the loss of Browns Point Marine Service's replacement/return guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Product Return Procedure:

• No returns on any electrical items unless there is a warranty issue. See warranties section below.
  
• To return a product based upon Browns Point Marine Service's replacement/return guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Please contact us by telephone to receive an RMA number. Browns Point Marine Service will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 10 days within which return products must be received by Browns Point Marine Service. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
  
• Customer is solely responsible for shipping any returned product to Browns Point Marine Service. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Browns Point Marine Service's Return Procedure will be breached and Browns Point Marine Service will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
  
• Browns Point Marine Service will not refund to Customer the original shipping charges. In addition, Browns Point Marine Service will assess a 20% restocking fee against the Customer's account on all returns for refund.

2. WARRANTIES

Browns Point Marine Service is a distributor only. Products sold by Browns Point Marine Service are not manufactured by Browns Point Marine Service. The products may, however, be covered by each manufacturer's warranty, service, and support policy (if any). Browns Point Marine Service assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Browns Point Marine Service MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. Browns Point Marine Service DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

3. LIMITATION OF LIABILITY

IN ALL CIRCUMSTANCES Browns Point Marine Service's MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. Browns Point Marine Service SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. Browns Point Marine Service SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT Browns Point Marine Service IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

4. GENERAL TERMS AND CONDITIONS

Payment Terms; Orders: An order is not binding upon Browns Point Marine Service until it is accepted; Browns Point Marine Service must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with Browns Point Marine Service. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges: Your total cost for purchase of any product will include shipping and handling charges shown on the Browns Point Marine Service invoice.

Title; Risk of Loss: Browns Point Marine Service will arrange for shipment of ordered product(s) to the Customer as selected by the Customer, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. Browns Point Marine Service reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow Browns Point Marine Service to sign appropriate documents on Customer's behalf to permit Browns Point Marine Service to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. Browns Point Marine Service will advise Customer of estimated shipping dates, but Browns Point Marine Service will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes. All products are shipped fully insured and any claims of loss or damage must be reported to the Shipping Carrier. Insurance claims for some Shipping Carriers may require as much as 45 days before a claim for loss can be flied.

Governing Law and Jurisdiction: Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Browns Point Marine Service and Customer shall be governed by the laws of the State of New Jersey, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. Browns Point Marine Service and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of New Jersey, Monmouth County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Browns Point Marine Service that is more than one year after the date of the applicable invoice.

Severability: If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable New Jersey law.

Waiver: The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement: These terms and conditions, together with the Browns Point Marine Service's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Browns Point Marine Service and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Browns Point Marine Service and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.